Enhanced Access

Enhancing patient access to care is essential for improving patient outcomes, improving patient experience and reducing healthcare costs. Explore the resources below:

CSI Solutions Telehealth Change Package
This change package is built on a set of primary and secondary drivers that lead to optimization of telehealth services.

Adopting Telemedicine in Practice Module
This AMA STEPSforward™ module provides direction on how to implement telemedicine in a practice.

Adopting the ECHO model
This AMA STEPSforward™ module provides steps to assist practices in incorporating the Project ECHO™ model.

Enhanced Access Implementation Guide
This implementation guide from The Safety Net Medical Home Initiative established a framework to help practices through the Patient Care Medical Home transformation process.

Enhanced Access Website
This resource from the Safety Net Medical Home Initiative provides webinars and tools that cover multiple aspects of enhanced access.

Improve Patient Access Module
This American College of Physicians Practice Advisor® module helps practices understand the issues and workflows the affect patient access and identify strategies that can be implemented to improve access. This module will require ACP website registration.

Integrated Care Guide
This American Psychiatric Association resource provides guidance on improving access to mental health services and the overall health of patients with effective models of integrated care, as well as training opportunities and additional resources.

Open Access Scheduling
This AHRQ site presents the Open Access method in response to the growing number of patients unable to obtain same-day appointments. Open access is a method of scheduling in which all patients can receive an appointment slot on the day they call, almost always with their personal physician.