Quality Improvement (QI) is a foundational skill for today’s healthcare professional. Implemented well, QI supports efforts to provide excellent patient care, reduces clinician burden, empowers staff, and enhances the ability to manage priorities. Improvement requires changes across many dimensions of care, including implementing clinical improvement, training and supporting staff, and ensuring a strong business case.
This AMA STEPSforward™ resource highlights the PDSA cycle, one element of the Model for Improvement, which provides a straightforward, iterative approach to quality improvement.
This AHRQ page provides a concise overview of the Model for Improvement, developed by W. Edwards Deming and widely used in healthcare .
This AMA STEPSforward™ module steps through the organizational development necessary to implement quality improvement in an outpatient practice.
IHI’s Quality Improvement Essentials Toolkit includes the tools and templates needed to launch a successful quality improvement project . Free registration is required.
This comprehensive quality improvement strategy guide, developed by the Safety Net Medical Home Initiative, addresses implementation of the Patient-Centered Medical Home (PCMH) model in primary care
This AMA site presents an overview of Lean, an improvement methodology widely used in healthcare, and a framework for implementing a Lean project.
This AHRQ site provides patient safety improvement tools from AHRQ’s CUSP initiative. Resources focus on the hospital setting.
This AMA STEPSforward™ module addresses how an organization’s culture impacts efforts to change.
This 9-minute whiteboard video, created by IHI in collaboration with Dr. Mike Evans from the University of Toronto, introduces the concepts of quality improvement in health care. It is appropriate for use in staff training.