Telehealth Community

During the COVID-19 health crisis and beyond many need access to guidance on telehealth, including clinical, legal, and technical expertise, as well as advice from peers. Participation in this community is free.

Telehealth Forums

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Healthcare Communities Forums

Telehealth ForumsLast post
Telehealth Operations OasisPost questions or information on optimizing, launching, integrating telehealth9 Topics · 14 PostsLast post: Telehealth and Influenza · 10 months ago · Deleted user
Telehealth Clinicians CornerPost questions or information on the clinical side of telehealth17 Topics · 22 PostsLast post: Telehealth Policies & Procedures f … · 8 months ago · Shelley Graves
Telehealth Technology TerminalPost questions or information on telehealth technology9 Topics · 9 PostsLast post: Technology in the Home and Communi … · 8 months ago · Deleted user
General TopicsLast post
News & EventsPost telehealth-related news or events here.9 Topics · 14 PostsLast post: News · 9 months ago · Greg Wolverton
9 months ago · Greg Wolverton
Water CoolerPost general topics that don't fit anywhere else.0 Topics · 0 PostsNo topics yet!
No topics yet!

Telehealth Resources

Selected recent Telehealth resources
COVID-19: Telehealth Takeaways from the CARES Act
Key takeaways from the CARES Act related to telehealth from legal experts at Foley and Lardner, LLP.

CHA Tele-visit Protocol
Detailed protocols, workflows, and script suggestions for telehealth visits from Cambridge Health Alliance.

KP Telehealth FAQs
An approved FAQ with answers to many questions related to COVID-19 from patients/family members. Developed by Kaiser Permanente.

Telehealth Triage Workflow
COVID-19 “Reason for Call,” a triage document for healthcare workers and KP employees. Developed by Kaiser Permanente.

Who to Test Workflow
Developed by Kaiser Permanente.

Telehealth Updates

Ingenium Digital Health Advisors Optimizing Care Delivery

  • The Bare Necessities of a Telehealth Program
    by Christian Milaster on July 13, 2021 at 5:55 am

    Telehealth has taken the care delivery world by storm due to the Covid-19 health crisis. An esoteric way to receive care at best before March 2020, virtually every patient has heard about telehealth if not even tried it. While the majority of so-called “telehealth visits” were conducted over the phone (for a variety of [...] The post The Bare Necessities of a Telehealth Program appeared first on Ingenium Digital Health Advisors.

  • Designing Smooth Telehealth Workflows
    by Christian Milaster on July 6, 2021 at 6:14 am

    Have you ever thought about the meaning of the word “workflow”? Once you do, it’s quite obvious: the workflow defines how the work flows — literally. In this week’s Telehealth Tuesday I’ll share some of my insights on optimizing telehealth workflows so that they are efficient, effective — and smooth! And I’ll be leveraging [...] The post Designing Smooth Telehealth Workflows appeared first on Ingenium Digital Health Advisors.

  • Essential Tools for Optimizing Telehealth
    by Christian Milaster on June 29, 2021 at 7:31 am

    Optimization is commonly defined as the act of making the best use of a resource. Optimization is also a mindset to continually improve: not to pursue perfection, but to continue to reduce wasted time or resources.If we were living in a static world, optimization would be akin to putting the finishing touches on something: to [...] The post Essential Tools for Optimizing Telehealth appeared first on Ingenium Digital Health Advisors.

Welcome to the Telehealth Community

CSI Solutions and its partners have launched this community to enable rapid access to telehealth information and resources. Join the conversation to learn and contribute to this important work.

Meet Our Community Facilitators

Roger Chaufournier, MHSA
CEO of CSI Solutions

Kathy Reims, MD, FAAFP
CMO of CSI Solutions

Christian Milaster, MS
Founder and President
Ingenium Digital Health

Kathy Letendre, MHA
Organizational Excellence Advisor
Ingenium Digital Health

Tom Davis, MD
Physician Telemedicine Advisor
Ingenium Digital Health

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