Telehealth Community

During the COVID-19 health crisis and beyond many need access to guidance on telehealth, including clinical, legal, and technical expertise, as well as advice from peers. Participation in this community is free.

Telehealth Forums

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Telehealth ForumsLast post
Telehealth Operations OasisPost questions or information on optimizing, launching, integrating telehealth9 Topics · 14 PostsLast post: Telehealth and Influenza · 7 months ago · Roger Chaufournier
Telehealth and Influenza
7 months ago · Roger Chaufournier
Telehealth Clinicians CornerPost questions or information on the clinical side of telehealth17 Topics · 22 PostsLast post: Telehealth Policies & Procedures f … · 5 months ago · Shelley Graves
Telehealth Technology TerminalPost questions or information on telehealth technology9 Topics · 9 PostsLast post: Technology in the Home and Communi … · 5 months ago · Roger Chaufournier
General TopicsLast post
News & EventsPost telehealth-related news or events here.9 Topics · 14 PostsLast post: News · 6 months ago · Greg Wolverton
6 months ago · Greg Wolverton
Water CoolerPost general topics that don't fit anywhere else.0 Topics · 0 PostsNo topics yet!
No topics yet!

Telehealth Resources

Selected recent Telehealth resources
COVID-19: Telehealth Takeaways from the CARES Act
Key takeaways from the CARES Act related to telehealth from legal experts at Foley and Lardner, LLP.

CHA Tele-visit Protocol
Detailed protocols, workflows, and script suggestions for telehealth visits from Cambridge Health Alliance.

KP Telehealth FAQs
An approved FAQ with answers to many questions related to COVID-19 from patients/family members. Developed by Kaiser Permanente.

Telehealth Triage Workflow
COVID-19 “Reason for Call,” a triage document for healthcare workers and KP employees. Developed by Kaiser Permanente.

Who to Test Workflow
Developed by Kaiser Permanente.

Telehealth Updates

Ingenium Digital Health Advisors Optimizing Care Delivery

  • Telehealth & Covid-19: Past, Present & Future
    by Christian Milaster on April 13, 2021 at 5:58 am

    Over the past year, a lot has happened, is still happening and is going to happen in the Telehealth universe. At the height of the Covid-19 health crisis we’ve seen an unprecedented growth of telehealth followed by a dip in utilization as people were trying on “hybrid care”. Now, a year into the widespread [...] The post Telehealth & Covid-19: Past, Present & Future appeared first on Ingenium Digital Health Advisors.

  • Hybrid Care 2021: The Best of Both Worlds
    by Christian Milaster on April 6, 2021 at 8:06 am

    The concept of hybrid is to combine the best of two worlds. A gasoline engine and an electric engine in hybrid cars. In-person and virtual learning in hybrid learning. Or peanut butter and jelly, ice cream with chocolate sauce or pizza with pineapples (okay, I understand the last one is debatable ;-). In a [...] The post Hybrid Care 2021: The Best of Both Worlds appeared first on Ingenium Digital Health Advisors.

  • Telehealth is a Clinical Tool: Use it as Such
    by Christian Milaster on March 30, 2021 at 6:29 am

    Telehealth is everywhere. In the news. On Clubhouse. On the radio. On the frontpage of hometown newspapers. But we need to stop treating telehealth like it’s a novelty, or a distinctly new service offering. Or, even worse, as a “digital health” technology. At its essence, Telehealth is merely a clinical tool. It can be [...] The post Telehealth is a Clinical Tool: Use it as Such appeared first on Ingenium Digital Health Advisors.

Welcome to the Telehealth Community

CSI Solutions and its partners have launched this community to enable rapid access to telehealth information and resources. Join the conversation to learn and contribute to this important work.

Meet Our Community Facilitators

Roger Chaufournier, MHSA
CEO of CSI Solutions

Kathy Reims, MD, FAAFP
CMO of CSI Solutions

Christian Milaster, MS
Founder and President
Ingenium Digital Health

Kathy Letendre, MHA
Organizational Excellence Advisor
Ingenium Digital Health

Tom Davis, MD
Physician Telemedicine Advisor
Ingenium Digital Health

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