Telehealth Community

During the COVID-19 health crisis and beyond many need access to guidance on telehealth, including clinical, legal, and technical expertise, as well as advice from peers. Participation in this community is free.

Telehealth Forums

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Healthcare Communities Forums

Telehealth ForumsLast post
Telehealth Operations OasisPost questions or information on optimizing, launching, integrating telehealth9 Topics · 14 PostsLast post: Telehealth and Influenza · 4 months ago · Roger Chaufournier
Telehealth and Influenza
4 months ago · Roger Chaufournier
Telehealth Clinicians CornerPost questions or information on the clinical side of telehealth17 Topics · 22 PostsLast post: Telehealth Policies & Procedures f … · 2 months ago · Shelley Graves
Telehealth Technology TerminalPost questions or information on telehealth technology9 Topics · 9 PostsLast post: Technology in the Home and Communi … · 2 months ago · Roger Chaufournier
General TopicsLast post
News & EventsPost telehealth-related news or events here.9 Topics · 14 PostsLast post: News · 3 months ago ·
3 months ago ·
Water CoolerPost general topics that don't fit anywhere else.0 Topics · 0 PostsNo topics yet!
No topics yet!

Telehealth Resources

Selected recent Telehealth resources
COVID-19: Telehealth Takeaways from the CARES Act
Key takeaways from the CARES Act related to telehealth from legal experts at Foley and Lardner, LLP.

CHA Tele-visit Protocol
Detailed protocols, workflows, and script suggestions for telehealth visits from Cambridge Health Alliance.

KP Telehealth FAQs
An approved FAQ with answers to many questions related to COVID-19 from patients/family members. Developed by Kaiser Permanente.

Telehealth Triage Workflow
COVID-19 “Reason for Call,” a triage document for healthcare workers and KP employees. Developed by Kaiser Permanente.

Who to Test Workflow
Developed by Kaiser Permanente.

Telehealth Updates

Ingenium Digital Health Advisors Optimizing Care Delivery

  • Thoughts on Foley & Lardner’s Top 5 Telehealth Law Predictions for 2021
    by Christian Milaster on January 26, 2021 at 7:13 am

    In December I surmised that, indeed, telehealth reimbursement is here to stay - simply because it was already pretty good before the Covid-19 health crisis emergency regulations. Granted, the biggest hurdle that was removed — allowing Medicare patients to receive telehealth regardless of their location — was definitely the most important “gift”. Periodically, well-known [...] The post Thoughts on Foley & Lardner’s <br />Top 5 Telehealth Law Predictions for 2021 appeared first on Ingenium Digital Health Advisors.

  • 3 Characteristics & 3 Root Causes of Mediocre Telehealth
    by Christian Milaster on January 19, 2021 at 9:49 am

    The Covid-19 health crisis quickly turned everyone’s attention to telehealth as a means to keep providers and staff safe and patients both safe and healthy. Most organizations very quickly stood up telemedicine without the knowledge on how to properly launch this new clinical service offering. Now, in 2021, most organizations are taking a step [...] The post 3 Characteristics & 3 Root Causes of Mediocre Telehealth appeared first on Ingenium Digital Health Advisors.

  • Is Audio-Only Telehealth Good Medicine?
    by Christian Milaster on January 12, 2021 at 6:19 am

    Last week a telehealth workgroup comprising insurers, providers, and policy makers from the state of Vermont submitted a recommendation to their state, arguing for keeping the reimbursement for audio-only (telephonic) telehealth. But is audio-only telehealth good medicine? Should there be payment for what some consider to be subpar clinical care? The Genesis of Widespread [...] The post Is Audio-Only Telehealth Good Medicine? appeared first on Ingenium Digital Health Advisors.

Welcome to the Telehealth Community

CSI Solutions and its partners have launched this community to enable rapid access to telehealth information and resources. Join the conversation to learn and contribute to this important work.

Meet Our Community Facilitators

Roger Chaufournier, MHSA
CEO of CSI Solutions

Kathy Reims, MD, FAAFP
CMO of CSI Solutions

Christian Milaster, MS
Founder and President
Ingenium Digital Health

Kathy Letendre, MHA
Organizational Excellence Advisor
Ingenium Digital Health

Tom Davis, MD
Physician Telemedicine Advisor
Ingenium Digital Health

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