Telehealth Community

During the COVID-19 health crisis and beyond many need access to guidance on telehealth, including clinical, legal, and technical expertise, as well as advice from peers. Participation in this community is free.

Welcome to the Telehealth Community

CSI Solutions and its partners have launched this community to enable rapid access to telehealth information and resources. Join the conversation to learn and contribute to this important work.

Meet Our Community Facilitators

Roger Chaufournier, MHSA
CEO of CSI Solutions

Kathy Reims, MD, FAAFP
CMO of CSI Solutions

Christian Milaster, MS
Founder and President
Ingenium Digital Health

Peter Caplan, MPCD, MS
Telehealth Strategy & Implementation Advisor Ingenium Digital Health Advisors

 

Join the Telehealth Forums to share insights and questions. Once you login, you can choose the Subscriptions option to receive email notifications of new posts.

Participation is free. We will not share your contact information with vendors or other third parties. Some products and services recommended by peers may have associated costs.

Upcoming Telehealth Webinars

Previous Telehealth Webinars

December 17, 2020 12 PM ET – Community as Medicine – Virtual Group Medical Visits

View Webinar Recording  View Webinar Slides
December 03, 2020 – Telehealth Care Delivery: Beyond the Walls of the Hospital

View Webinar Recording  View Webinar Slides
September 17, 2020 – Telehealth Use Cases for Acute and Post-Acute Care

View Webinar Recording  View Webinar Slides
August 20, 2020 – Measuring Telehealth Success

View Webinar Recording  View Webinar Slides
July 23, 2020 – Hybrid Care Delivery: The Best of Both Worlds

View Webinar Recording  View Webinar Slides

July 9, 2020 – Optimizing Your Telehealth Services The 6 Hallmarks of Excellent Telehealth Services

View Webinar Recording  View Webinar Slides

Selected Recent Telehealth Resources

AMMC Telehealth Competencies
This is a nice piece outlining competencies needing to be taught at various level of medical training relative to telehealth and can be adapted for other purposes.
Published on: 2020-11-12
CSI Solutions Telehealth Change Package
This change package is built on a set of primary and secondary drivers that lead to optimization of telehealth services.
Published on: 2020-09-24
HIMMS Deploying Telehealth During COVID-19
This 60-minute HIMMS webcast explores how Northwell Health is leveraging multiple technology platforms in new ways during the COVID-19 health crisis.
Published on: 2020-07-14
Optimizing telehealth
Optimizing telehealth
Published on: 2020-07-14
Front office scripting for telehealth during COVID-19
The following sample scripts can help your front desk team manage the process of helping patients handling the shift to telehealth appointments.
Published on: 2020-07-14
AMA Guide to Telemedicine in Practice
This updated site provides AMA updates and a link to AMA's Steps Forward Module on Telemedicine.
Published on: 2020-07-14
View All or Suggest a New Resource

Telehealth Updates

Ingenium Digital Health Advisors Optimizing Care Delivery

  • Beyond Covid: From Virtual Care to Connected Health
    by Christian Milaster on February 23, 2021 at 8:35 am

    For decades, telehealth has been a largely underutilized mode of care delivery even though telehealth repeatedly demonstrated increased access to care and improved health outcomes. The Covid-19 health crisis changed all of this virtually (pun intended) overnight. In a couple of weeks we’re actually coming up on the 1-year anniversary of the 36-hour launch of [...] The post Beyond Covid: From Virtual Care to Connected Health appeared first on Ingenium Digital Health Advisors.

  • Telehealth is Not in Kansas Anymore
    by Christian Milaster on February 16, 2021 at 3:26 am

    Last week I had the great honor of accepting a request to facilitate an international panel of fascinating telehealth innovation experts for the Festival of Telehealth on the topic of “Future Innovation in Telehealth”. As I was exchanging emails with the panelists where we were presenting our areas of focus and our passions, it [...] The post Telehealth is Not in Kansas Anymore appeared first on Ingenium Digital Health Advisors.

  • 6 Smart Moves to Optimize Telehealth
    by Christian Milaster on February 9, 2021 at 6:24 am

    Over the past 10 months I’ve written extensively about the shortcomings of poorly implemented telehealth: “The Top 4 Side Effects of poorly implemented telehealth”, “6 Ways Telehealth Failed in 2020”, and “3 Characteristics and 3 Root Causes of Mediocre Telehealth” are just three examples. So rather than lamenting poor performance again, let me share [...] The post 6 Smart Moves to Optimize Telehealth appeared first on Ingenium Digital Health Advisors.

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