Telehealth Community

During the COVID-19 health crisis and beyond many need access to guidance on telehealth, including clinical, legal, and technical expertise, as well as advice from peers. Participation in this community is free.

Welcome to the Telehealth Community

CSI Solutions and its partners have launched this community to enable rapid access to telehealth information and resources. Join the conversation to learn and contribute to this important work.

Meet Our Community Facilitators

Roger Chaufournier, MHSA
CEO of CSI Solutions

Kathy Reims, MD, FAAFP
CMO of CSI Solutions

Christian Milaster, MS
Founder and President
Ingenium Digital Health

Peter Caplan, MPCD, MS
Telehealth Strategy & Implementation Advisor Ingenium Digital Health Advisors

 

Join the Telehealth Forums to share insights and questions. Once you login, you can choose the Subscriptions option to receive email notifications of new posts.

Participation is free. We will not share your contact information with vendors or other third parties. Some products and services recommended by peers may have associated costs.

Upcoming Telehealth Webinars

September 17, 2020 2PM ET – Telehealth Use Cases for Acute and Post-Acute Care

Virtual Inpatient Care, Remote Patient Monitoring and other valuable use cases.
In this webinar, Christian Milaster and Erkan Hassan, will provide a comprehensive overview of healthcare’s most common uses of telehealth for acute care in the hospital and emergency room and post-acute care at home, nursing homes and hospice, including remote patient monitoring (RPM).

Christian Milaster is the Founder & President at Ingenium Digital Health Advisors and Co-Founder of the Telehealth Community. Erkan Hassan, PharmD, is the Acute & Critical Care Advisor at Ingenium Digital Health Advisors and Principal at Transformational Views Consulting.


Previous Telehealth Webinars


August 20, 2020 – Measuring Telehealth Success

View Webinar Recording  View Webinar Slides

July 23, 2020 – Hybrid Care Delivery: The Best of Both Worlds

View Webinar Recording  View Webinar Slides

July 9, 2020 – Optimizing Your Telehealth Services The 6 Hallmarks of Excellent Telehealth Services

View Webinar Recording  View Webinar Slides


Selected Recent Telehealth Resources

This 60-minute HIMMS webcast explores how Northwell Health is leveraging multiple technology platforms in new ways during the COVID-19 health crisis.
Published on: 2020-07-14
Optimizing telehealth
Published on: 2020-07-14
The following sample scripts can help your front desk team manage the process of helping patients handling the shift to telehealth appointments.
Published on: 2020-07-14
This updated site provides AMA updates and a link to AMA's Steps Forward Module on Telemedicine.
Published on: 2020-07-14

Telehealth Updates

Ingenium Digital Health Advisors Optimizing Care Delivery

  • Telehealth Success through Conscious Change Management
    by Christian Milaster on September 22, 2020 at 7:25 am

    A quote from one of the brothers Mayo, Dr. Charlie Mayo, has stuck with me all these years: "Today the only thing that is permanent is change." The quote was recorded almost 90 years ago in 1931 and never was more true than today. If change is what we have to deal with constantly, [...] The post Telehealth Success through Conscious Change Management appeared first on Ingenium Digital Health Advisors.

  • by Christian Milaster on September 15, 2020 at 6:28 am

    Telehealth Workflows, Policies & TechnologiesEvery extraordinary recipe for a sublime dish relies on superb ingredients and high-grade kitchen tools that the seasoned chefs carefully procure and maintain. The secret behind sublime telehealth, lies in a similar list of ingredients and tools, namely workflows, policies, and technology. While technology is obviously a key ingredient in a [...] The post appeared first on Ingenium Digital Health Advisors.

  • Why Healthcare Organizations need a Telehealth Strategy
    by Christian Milaster on September 8, 2020 at 6:33 am

    A bridge is typically a metaphor for creating a shortcut, crossing a chasm, or to overcome an obstacle like a river. A Telehealth Strategy serves the same purpose: to navigate you confidently across and through the uncertain future to get “to the other side”. Unlike bridges though, plans and strategies are not created to [...] The post Why Healthcare Organizations need a Telehealth Strategy appeared first on Ingenium Digital Health Advisors.

Telehealth Forums

Please or Register to create posts and topics.

Telehealth Operations Oasis

Post questions or information on optimizing, launching, integrating telehealth
TopicsLast post
Telehealth and InfluenzaBy Roger Chaufournier0 Replies · 45 ViewsLast post: 2 weeks ago · Roger Chaufournier
2 weeks ago
Roger Chaufournier
Influenza season is coming soon!By Kathy Reims0 Replies · 115 ViewsLast post: 1 month ago · Kathy Reims
1 month ago
Kathy Reims
Telehealth Claims TrackerBy Roger Chaufournier0 Replies · 161 ViewsLast post: 3 months ago · Roger Chaufournier
3 months ago
Roger Chaufournier
CMS issues its first proposal to continue telehealth flexibilities, in home health proposed ruleBy Greg Wolverton1 Reply · 178 ViewsLast post: 3 months ago · Christian Milaster
3 months ago
Christian Milaster
Virtual care flexibility policiesBy Greg Wolverton0 Replies · 246 ViewsLast post: 4 months ago · Greg Wolverton
4 months ago
Greg Wolverton
What makes a high quality telehealth encounter?By Lander Cooney0 Replies · 191 ViewsLast post: 4 months ago · Lander Cooney
4 months ago
Lander Cooney
Telehealth Scheduling questionBy Laurel Simmons2 Replies · 266 ViewsLast post: 4 months ago · Christian Milaster
4 months ago
Christian Milaster
Telehealth and the Black SwanBy Christian Milaster2 Replies · 443 ViewsLast post: 4 months ago · Christian Milaster
4 months ago
Christian Milaster
Readiness AssessmentBy Greg Wolverton0 Replies · 426 ViewsLast post: 5 months ago · Greg Wolverton
5 months ago
Greg Wolverton

Follow us on Twitter

🔹When rolling out #telehealth, how can you avoid confusion, resistance, reluctance, frustration and backsliding? See our article on applying the ADKAR® model to #telemedicine and #virtualcare.
https://buff.ly/2FW5pqw

🔹 Are your physicians embracing telemedicine? Are you a physician that likes doing telemedicine? If not, read on. #telehealth #telemedicine  https://buff.ly/32cQj9j

🔹 #Telehealth, “delivering health care at a distance”, is a great clinical tool to address the #Coronavirus crisis. Just don’t rely on your telehealth technology vendor to properly set up your #telemedicine service. #covid19 https://buff.ly/2vWOQpE

If your #Telehealth Service sucks (aka frustrated physicians, visits & revenue down, slow patient uptake) it's because you are doing it wrong.
Talk with me to find out how you can do it right.


#telemedicine #covid19

Schedule a Complimentary Consultation

buff.ly

Load More...